Effective Date: November 27, 2024

Introduction

At Connect to Rent™ ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

By using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.

Information We Collect

A. Personal Information You Provide:
We collect personal information when you interact with our platform, including but not limited to:

• Landlords: Name, email address, phone number, property details, and payment information (if applicable).
• Tenants: Name, email address, phone number, rental preferences, proof of affordability (e.g., income documents), and rental history.

B. Non-Personal Information:
We collect non-personal data such as browser type, device information, and website usage patterns through cookies and similar technologies.

C. Automatically Collected Information:
When you access our platform, we may collect your IP address, device type, browser type, and interaction data (e.g., pages visited, time spent on the site).

D. Location Data:
We collect location data through the following means:

1. Google Analytics: We use Google Analytics to gather general location information, such as city or region, to better understand user interactions with listings and tenant applications. This information is anonymized and used for operational improvements.
2. Device or Browser Settings: If enabled, your device or browser may provide more specific location data for services such as property searches and application processing.

How We Use Your Information

We use the information collected for the following purposes:

1. Providing Services: Facilitate matches between landlords and tenants and enable efficient communication.
2. Improving User Experience: Personalize your experience and provide content relevant to your preferences.
3. Verifications: Verify the identity of landlords and tenants to ensure a trustworthy platform.
4. Compliance: Meet legal and regulatory obligations.
5. Marketing: Send updates, promotional offers, or newsletters (you may opt out at any time).
6. Analytics: Use anonymized data from tools like Google Analytics to understand user behavior and improve our services.

Sharing Your Information

We do not sell your personal information. However, we may share your information in the following cases:

• With Your Consent: When you authorize us to share specific details.
• Service Providers: We may share information with trusted third parties who assist in providing services such as payment processing, analytics, or data hosting.
• Legal Requirements: When disclosure is required by law or to protect our rights, users, or the public.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.

Third-Party Marketing

While we do not currently share your information for third-party marketing purposes, we may do so in the future. Should this practice begin, we will update this Privacy Policy and provide you with an opportunity to opt out before any such sharing occurs.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and provide tailored advertisements. You can manage your cookie preferences through your browser settings, though disabling cookies may limit some functionalities.

Google Analytics

We use Google Analytics to collect and analyze information about how users interact with our platform. This includes anonymized location data, user behavior, and other metrics. Google Analytics employs cookies and similar technologies to gather this information.

You can learn more about how Google collects and processes data here and opt out of Google Analytics tracking by visiting Google's opt-out page.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data no longer required is securely deleted or anonymized.

Your Rights

Under Canadian law, you have the right to:

• Access your personal information.
• Request corrections to inaccurate information.
• Withdraw consent for certain uses of your data.

To exercise these rights, contact us at [email protected].

Security Measures

We take reasonable measures to safeguard your personal information, including encryption, secure servers, and access controls. However, no method of online transmission or storage is entirely secure.

Third-Party Links and Services

Our platform may include links to third-party websites or services, such as social media integrations or property management tools. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

International Data Transfers

If you access our services outside Canada, your information may be processed in jurisdictions with different data protection laws. By using our platform, you consent to these transfers.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date clearly indicated.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]